![]() If the issue persists, also try clean installing the printer drivers.Go to services again - Start the print spooler.Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.Press “Windows key” + “r” to get the “Run” window.If you're running Windows, I would suggest here is to uninstall the printer drivers from the root level and then reinstall the printer by following the steps below: If the copy comes out fine, then it looks like an issue with the print drivers. If the copy comes out bad, then I would suggest here is to follow all the steps suggested in the support document for - HP Deskjet, Photosmart 6520 Printers - Black Ink Not Printing and Other Print Quality Issues (This document includes the steps which are suggested for color or black not printing). If the printer is making a good copy, then the printer hardware is fine. Place a document on the scanner glass and choose “Copy” option. ![]() Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Please make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: ![]() Have you recently made any changes on the printer before the issue started?Īre you using genuine HP ink cartridges or refilled cartridges?Īre you able to make a copy from the printer? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. I understand you are having issues while printing blank pages from your HP Photosmart printer. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.
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